Our first priority is creating a safe work practice for you

our people and the environment. We believe all injuries are preventable. We work with our people, our clients and regulators to develop and update our safe work methods to minimise all work-related injuries and make everyone go back to their families safe and sound.

Our first safety rule is, if you feel unsafe, stop the work, report it and don’t go back until it is safe to do so.

iFacility Services clearly recognises the importance of and is committed to providing and maintaining a safe and healthy working environment for all workers, contractors, volunteers, visitors and members of the public. Hazards or risks to health and safety will be eliminated or minimised, as far as is reasonably practicable, so as to prevent injury, illnesses and dangerous incidents.

iFacility Services complies with all relevant Workplace Health Safety legislation, code of practice and standards called up under WH&S legislation. All Work, Health & Safety management system documents are available upon request.


To achieve effective services, the care and type of equipment and chemicals used is of paramount importance.

Our strong and longstanding partnerships with our suppliers mean that we are privy to the latest and most innovative equipment and chemicals available to our industry

  • All equipment has filters for noise and dust control
  • Lithium-ion battery powered floor scrubbers and sweepers
  • Eco-friendly chemicals

We exercise utmost care in our service delivery with PPE (Personal Protective Equipment) by ensuring:

  • Gloves worn at all times
  • Mop heads are changed regularly - colour coded
  • Face masks and eye protection worn where required
  • Disposable cleaning clothes are used where required

Our attentive team on-site ensures all consumables are adequately replenished, including:

  • Sanitary bins & bags
  • Bins for disposing sharp equipment/syringes
  • Bin liners and garbage bags
  • Toilet tissues and paper towels


We believe that training of our people is an integral part of our service delivery. Training programs for our people are continuous, active and realistic. They consist of thorough induction training, followed by day-to-day training, instruction, correction and advice during the performance of services.

This is also supported by formal training courses. 

Our approach in developing our people involves seven distinct steps:

  • Induction Training
  • Chemical Handling and Storage
  • National Competency Based Training
  • In –house training provided by iFacility Services
  • Site Specific Training
  • Tool – Box Training
  • OH&S and Environmental Training 

iFacility Services provides safety training on OH&S procedures, emerging legislation and safe work procedures. OH&S training is conducted as a key component of our induction training program, our people are also required to undertake formal OH&S training.

Understanding Chemicals, Tools, MSDS AND SWMS

Before any personnel can begin to work on any site, we ensure that they understand what tools/chemicals are required for the task at hand. Along with the Material Safety Data Sheet (MSDS), it is imperative for all our staff to also read the Safe Work Method Statement (SWMS) and understand the correct procedure and hazard controls that need to be in place.